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Common questions answered

Frequently asked Questions

All products are shipped from China and take 3 weeks to arrive to the US. 
All other countries can take 3-4 weeks. 

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Go to My Account page.

If you’ve already placed an order, please email support@jspunk.shop to notify us of the change. 

Find all order information by going to your My Account page or visit https://jspunk.shop/track-order/

Use the contact for here or email us at support@jspunk.shop

Please email us at support@jspunk.shop and tell us your order number and correct address asap. 

We ship to all countries except the following:

Africa, India, Albania, Nepal, Brunei, Azerbaijan, Myanmar (Burma), Kazakhstan, Moldova, Fiji, Lebanon, Afghanistan, Armenia, Mongolia, Uzbekistan, Kyrgyzstan, Pakistan, Saudi Arabia, British Indian Ocean Territory, Turkey, Dominican Republic, Jordan, Chile, Peru, Indonesia, Croatia, Serbia, Bulgaria, Czech Republic, Bangladesh, Sri Lanka, Ecuador, Romania, Bolivia, Guatemala, El Salvador, Honduras, Vietnam, Maldives, Oman, Iraq, Kuwait, Bahrain, Chad, Comoros, Djibouti, Egypt,  Eritrea,  Lebanon,  Libya, Mauritania, Morocco, Oman, Palestine, Yemen, Qatar, Somalia, Sudan, Syria, Tanzania, Tunisia, United Arab Emirates

If you ordered multiple items, they will ship separetely since we work with multiple manfacturers to find the best items. 

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